STAR network chatbot

Traveler information chatbot (AI-Artificial Intelligence)

It is an automatic conversational system for answering questions from users of the Rennes public transport network added to a website.
Keolis Rennes, operator of the public transport network of the Rennes metropolitan area, STAR, commissioned bookBeo to offer a chatbot to users of its star.fr website.

The features of the Chatbot are as follows:

• It ensures rapid responses to questions from users whose assistance in finding information is required.
• It gives access to the rates,
• and above all, it provides access to the timetables of the next bus or metro passages at the various stops on the network and to the routes!